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Senior Quality Assurance Engineer

Company: Nuance Communications
Location: Mahwah, NJ
Posted on: May 6, 2016

Job Description:

Position: Senior Quality Assurance Engineer (Mahwah, NJ)

Duties: Build test plans and generate test cases mapped to specific

requirements and design functions. Test large, complex, enterprise-level

Interactive Voice Response (IVR) systems for enterprise clients such as

banks, airlines, and healthcare providers. Employ various software

development methodologies, including Agile. Construct data requests to

enable the testing of IVR systems. Leveraging knowledge of IVR technology

and experience with scripting languages, will test IVR applications both

telephonically and through the use of automated tools. Leverage software

defect tracking systems to record and monitor defects, and use test case

execution tracking systems to record individual test case results and

overall testing progress. Produce regular metric and status reports for the

team and for management, and work with clients to debug issues.

Requirements: Master’s degree (or foreign equivalent) in Mechanical

Engineering, Electrical Engineering, Computer Science, Physics, Mathematics

or a related field and 3 years’ experience testing Interactive Voice

Response systems; OR, in the alternative, Bachelor’s degree (or foreign

equivalent) in Mechanical Engineering, Electrical Engineering, Computer

Science, Physics, Mathematics or a related field and five (5) years of

experience as indicated above.

Also requires demonstrated expertise (DE): testing Interactive Voice

Response (IVR) via telephony and via the use of automated tools; DE testing

call flows; DE working across the software development lifecycle, including

requirements gathering, architecture, integration, and testing; and DE

utilizing software defect tracking systems such as HP Quality Center,

Borland StarTeam, JIRA, or Bugzilla.

To apply, submit resume referencing Job Code # 23794 to Jason Hewitt,

Nuance Communications, 1 Wayside Road, Burlington, Massachusetts 01803.

Keywords: Nuance Communications, Hackensack , Senior Quality Assurance Engineer, Computer , Mahwah, NJ, New Jersey


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