Senior Quality Assurance Engineer
Company: Nuance Communications
Location: Mahwah, NJ
Posted on: May 6, 2016
Job Description:
Position: Senior Quality Assurance Engineer (Mahwah, NJ) Duties: Build test plans and generate test cases mapped to
specific requirements and design functions. Test large, complex,
enterprise-level Interactive Voice Response (IVR) systems for enterprise clients
such as banks, airlines, and healthcare providers. Employ various
software development methodologies, including Agile. Construct data
requests to enable the testing of IVR systems. Leveraging knowledge of IVR
technology and experience with scripting languages, will test IVR
applications both telephonically and through the use of automated tools. Leverage
software defect tracking systems to record and monitor defects, and use
test case execution tracking systems to record individual test case
results and overall testing progress. Produce regular metric and status
reports for the team and for management, and work with clients to debug
issues. Requirements: Master’s degree (or foreign equivalent) in
Mechanical Engineering, Electrical Engineering, Computer Science, Physics,
Mathematics or a related field and 3 years’ experience testing Interactive
Voice Response systems; OR, in the alternative, Bachelor’s degree (or
foreign equivalent) in Mechanical Engineering, Electrical Engineering,
Computer Science, Physics, Mathematics or a related field and five (5)
years of experience as indicated above. Also requires demonstrated expertise (DE): testing Interactive
Voice Response (IVR) via telephony and via the use of automated tools;
DE testing call flows; DE working across the software development
lifecycle, including requirements gathering, architecture, integration, and testing;
and DE utilizing software defect tracking systems such as HP Quality
Center, Borland StarTeam, JIRA, or Bugzilla. To apply, submit resume referencing Job Code # 23794 to Jason
Hewitt, Nuance Communications, 1 Wayside Road, Burlington, Massachusetts
01803.
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