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Billing and Collections Specialist

Company: Excel Physical Therapy
Location: Hackensack
Posted on: November 10, 2019

Job Description:

EXCEL is not just our company name; its a term we strive for on a daily basis, for both our patients and employees. Our team-based mentality coupled with a low-volume practice philosophy has helped develop our solid reputation as the premier physical therapy provider in Northern New Jersey since 1990.Job SummaryUnder general supervision of the Director of Revenue Cycle, the Billing and Collections Specialist will work with patients, insurance companies, and physical therapists to maximize reimbursement of outstanding medical accounts.--Essential Functions

Answer inquiries from patients, maintain patient account information, and resolve problems as neededProcess denials and appeals to payers within payer-established time frameEnsure timely collection of payment following standard proceduresExplain coverage, benefits and out of pocket expenses to patients via phone Review Accounts Receivable detailed aging every four weeks for assigned payer(s): contacting insurance companies on accounts with denials or non-responsive accountsProcess incoming mail from insurance companies dailyProcess denials daily and work denial list dailyProcess incoming calls from patients and insurance companiesPost payments manually and electronicallyFollow established guidelines related to productivity, accuracy and adherence to departmental policies and proceduresIdentify potential process improvement opportunities in order to meet or exceed established goals and objectivesNotify supervisor of payer issues and follow up to ensure resolutionWork collaboratively with clinic and payersComplete other relevant projects as directed by supervisorKnowledge, Skills, and Abilities
Self-starter with the ability to multi-task and work efficiently despite interruptionsAbility to organize, prioritize work and meet deadlinesMaintains a positive attitudeStrong team player with a willingness to pitch in to get the job doneCommunicate effectively and appropriatelySeek and accept supervision and guidance; comfortable asking questionsProfessional Requirements
Complies with all organizational policies and proceduresReport any concerns or discrepancies to leadership in a timely mannerUnderstand importance of billing timeliness and urgency in meeting all claims and filing deadlinesMinimum Qualifications
Minimum of high school diploma requiredMinimum of one year experience in billing/collections, preferably in a physical therapist or chiropractic practiceProven ability to learn new software/billing systems (knowledge of Raintree Systems a plus)Employee Benefits:
  • Medical coverage (with an HSA option)
  • Dental coverage
  • Vision coverage
  • 401(k) with company match
  • Vacation, Sick, Floating Holidays, Paid Holidays
  • Employee referral programAbout EXCEL:EXCEL Physical Therapy has been providing Northern New Jersey with the highest level of orthopedic rehabilitative care since 1990.--EXCEL has established a name and reputation for providing not only the leading trends in physical therapy, but also an overall enhanced patient therapeutic experience.-- Our passion for providing an all-encompassing premier level of care, coupled with our clinical skills, rigorous selection of staff physical therapists and strong administrative support staff is what drives our company.--Excel Orthopedic Physical Therapy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, age, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Keywords: Excel Physical Therapy, Hackensack , Billing and Collections Specialist, Accounting, Auditing , Hackensack, New Jersey

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