Intake, Support, and Training Specialist – OEE
Company: Rutgers University
Location: New Brunswick
Posted on: April 1, 2026
|
|
|
Job Description:
Posting Summary Rutgers, The State University of New Jersey is
seeking an Intake, Support, and Training Specialist – OEE for the
Office of Employment Equity (“OEE”). This position reports to the
Associate Director of the Office of Employment Equity (“OEE”).
Responsibilities include working with the university to meet Title
IX requirements and deliver trauma informed intake, support, and
training services to students, employees, and third parties Among
the key duties of the position are the following: Intake Services
Conducts case intake meetings for investigations and accommodations
with empathy and professionalism. Provides employees with
information about OEE’s policies and procedures and assists with
complaint and accommodation forms. Obtains and evaluates case
details to ensure appropriate delegation of investigations,
accommodations, and referrals. Offers and coordinates
individualized supportive and interim measures. Ensures that all
case intake meetings are tracked and summarized in a case
management system. Answers office phone, responds to office emails,
and ensures that individuals are routed to the correct individuals
and resources. Presents a positive, professional image of OEE and
UHR in all interactions with students, employees, and third
parties. Support Services Coordinates support services and interim
measures for students, faculty, and staff for Title IX and other
OEE cases. Liases with student and faculty/staff support offices,
Title IX Coordinators, and department leadership to determine
appropriate supportive measures related to reports and resolutions.
Handles support services, including modification of work or class
schedules, change in work or housing location, referrals to
counseling and/or tutoring services, working with
faculty/supervisors on potential deadline extensions, and
coordinating security measures. Communicates regularly with the OEE
investigations team to review the status of support/interim
measures. Provides regular reporting and analysis for developing
and implementing action plans to address deficiencies in support
services for students and faculty/staff related to Title IX and
other OEE cases. Training Assesses University-wide training needs
through surveys, interviews with employees, and consultations with
managers. Designs, creates, and updates training materials.
Coordinates, schedules, and conducts training for students,
faculty, staff, and other university stakeholders related to
investigations, accommodations, prevention, and related topics.
Delivers training to employees in person and virtually using a
variety of instructional techniques. Addresses deficiencies in
training access, awareness, content, and platforms. Collaborates
with leadership in all departments within the University (including
academic departments) to ensure that they are aware of OEE training
opportunities. Develops and implements a training program for new
employee orientation as well as a mechanism for departments to
request OEE training. Partners with student and employee support
offices, Title IX Coordinators, and other stakeholders to develop
and deliver prevention training. Serves on committees related to
discrimination, harassment, and sexual misconduct prevention, as
well as campus safety. Manages the day-to-day operation of the
University’s Unlawful Harassment Prevention program for faculty and
staff, which includes Title IX for Higher Education. Responds to
training inquiries and provides technical support in collaboration
with the vendor. Identifies and coordinates training opportunities
for OEE staff. Other Handles special project management and
implementation, and other functions as assigned. Overview Rutgers,
The State University of New Jersey, is a leading national research
university and the State of New Jersey’s preeminent, comprehensive
public institution of higher education. As one of the largest
employers in the State of New Jersey, Rutgers University is
committed not only to the students and the State that we serve, but
also to the faculty and staff who work on our campuses. For two
consecutive years, Rutgers is ranked on Forbes’ list of America’s
Best Large Employers. Rutgers holds 64 of 500 employers and is the
1 New Jersey employer on the publication’s 2023 list. Rutgers’
commitment to its employees includes maintaining and fostering a
safe, diverse, and respectful workplace environment, creating
employment opportunities for our nation’s military veterans, and
ensuring accessibility and accommodation for individuals with
disabilities. University Human Resources ( UHR ) supports the
Rutgers mission as an institution of prominence, preeminent in
research, teaching, service, and clinical care. We strive to
provide the highest level of customer service in delivering a
comprehensive network of programs, services, and expertise to
attract, retain, and develop diverse and highly skilled top talent.
Preferred Qualifications Master’s degree in human resources,
education, social work ( MSW ), or a related field. Experience in
higher education policies and procedures. Familiarity with federal
and state anti-discrimination, harassment, and disability laws,
including Title IX.
Keywords: Rutgers University, Hackensack , Intake, Support, and Training Specialist – OEE, Administration, Clerical , New Brunswick, New Jersey
