Service Advisor
Company: Sunshine Ford
Location: Newburgh
Posted on: February 18, 2026
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Job Description:
Job Description Job Description WE'RE GROWING OUR TEAM! This is
a great opportunity at a top Ford Dealership. Perks include an
excellent work environment, top pay (based on your experience) and
benefits packages. As a Service Advisor, you will spend your days
ensuring our customers receive the best experience. The right
candidate has a knowledge of automobiles, enjoys providing client
hospitality, making recommendations (but not selling) and can
communicate well. This job also requires a person who is detail
oriented to ensure the documentation is complete and always puts
safety first. Reynolds & Reynolds Experience a plus Valid Drivers
License is required We offer an excellent pay package that includes
great benefits with medical, PTO, and training. And, an added plus
is working alongside our great, high-energy team! Benefits 401K
Health/Dental/Vision Family Owned Responsibilities Greet customers
promptly Obtain customer and vehicle information. Clearly report
all vehicle symptoms as described by the customer. Determine and
recommend maintenance based on age, mileage and history of vehicle.
Prepare a complete and accurate estimate of cost for labor and
parts. Establish follow up time. Monitor the progress of each
vehicle throughout the day, and update customers frequently. Verify
that the final invoice reconciles with the work performed on the
repair order. Explain all completed work and charges to customers
Requirements Proven record of achieving exceptional customer
satisfaction. Past experience as a service advisor, assistant lane
manager or service consultant. Above-average energy level. A desire
for a long-term career with a growing organization. Personal and
professional integrity Computer skills and willingness to learn new
programs We are an equal opportunity employer and prohibit
discrimination/harassment without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws.
Keywords: Sunshine Ford, Hackensack , Service Advisor, Customer Service & Call Center , Newburgh, New Jersey