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New Business Intake Manager

Company: Bergen County Law Firm
Location: Hackensack
Posted on: September 18, 2022

Job Description:

Bergen County Law Firm

We are a highly successful Personal Injury Law Firm looking for a highly motivated New Business Intake Manager.----This position is ideal for a strategically minded, self-starter with experience in both sales and team development.--As part of the Intake Team, you will support our firm's success by signing new clients.--This role requires a strong understanding of business/marketing and a customer service orientation.

A successful candidate will be a marketing and sales professional with experience motivating, training, and coaching their team to help achieve both short and long-term business goals.----The New Business Intake Manager will assist in providing an efficient and effective service in opening new client matters and ensure compliance with ethical and legal duties to avoid conflicts of interest.

As a manager of our Intake team, you must be process-minded and always strive to guide new business by identifying and researching new opportunities.--We are looking for someone who has a track record of delivering strategic ideas and relationships.----This individual will have strong people management skills and be able to communicate effectively to potential clients and team members.

Compensation is competitive in addition to a performance-based bonus.--We offer a full benefits package including medical, dental, life insurance, disability insurance, paid time off, holiday pay, and 401(K).

Responsibilities:
Include but are not limited to the following:
--- Diligently review new client and new matter information submitted via the Firm's intake system
--- Make sound and educated decisions regarding the existence and validity of possible conflicts of interest
--- Engage and collaborate with team members through the presentation of ideas and recommendations regarding best practices, continuous improvement, departmental processes, policies, and procedures
--- Provide support and assistance on important team projects and initiatives, when required
--- Act as a "go-to" individual, with whom team members will consult
--- Motivate, manage, and develop team members to meet goals
--- Identifies client's needs and responds appropriately
--- Assists team with incoming calls to gather and input relevant information regarding client's potential case
--- Manages intake processes while always looking for ways to improve in order to secure more clients
--- Develops constructive performance evaluations for assigned staff
--- Collaborates with Partners and senior management to develop strategies
--- Excellent verbal and written communication skills are critical
--- Exceptional professionalism, integrity, and approachability
--- Legal background a plus

Qualifications:
--- Bachelor's degree in Business/Marketing or 5+ years experience
--- At least 3 years of Sales leadership experience required
--- Demonstrated history of exceptional communication and people skills are required
--- Excellent track record of leadership skills to supervise and oversee the department
--- Strong writing and computer skills
--- The successful candidates must be organized, able to work in a fast-paced environment, and able to handle multiple tasks simultaneously
--- Excellent working knowledge of Microsoft PowerPoint, Word, Excel, and online research tools
--- Professionalism and the ability to influence in a positive manner
--- Ability to engage and collaborate with team members
--- Exceptional problem solving, critical thinking, and analytical skills
--- Ability to contribute ideas for process improvements and adapt easily to procedural changes
--- Excellent written and oral communication skills demonstrated in interactions with all colleagues throughout the Firm
--- Positivity and the adoption of a solution-based approach in all aspects of work

About Company:
A nationally recognized personal injury firm representing individuals throughout New Jersey and the greater surrounding New York metropolitan region.

Keywords: Bergen County Law Firm, Hackensack , New Business Intake Manager, Executive , Hackensack, New Jersey

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