Regional Clinical Director - Northern New Jersey
Company: Cranial Technologies
Location: Hackensack
Posted on: January 25, 2023
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Job Description:
Since 1986, Cranial Technologies has been the only company in
the world solely dedicated to treating infants with plagiocephaly.
Cranial Technologies has provided a superior product, service, and
the best possible outcome for every child with an abnormal head
shape. We are the leading provider of medical devices and treat
infants 3 to 18 months of age, using the DOC Band to correct
abnormal head shapes and reshape the lives of these children.
Pediatricians and parents alike look to our Clinicians as the
expert in diagnosis and treatment of plagiocephaly.The Regional
Director will oversee the execution of the operations across our
Northeast region. We are looking for a candidate that resides in
Northern New Jersey.This position is responsible for all people
management, Net Promotor Score (NPS), financial conversion rate,
clinical outcomes, and employee satisfaction/retention for their
region. The Regional Director plays an integral role in the opening
and development of new clinics, as well as the maturation of
existing clinic within their region.Responsibilities:Responsible
for managing 10+ clinicsThe Regional Director, Clinic Operations
will need to travel up to 75% of the time, three to four weeks per
month.Responsible for:Net Promoter Score (NPS).Financial conversion
rate.People management including employee relations, staffing,
coverage, scheduling, etc.Providing the highest level of customer
service in all clinics.Working collaboratively with appropriate
individuals within the organization to resolve quality of care,
conversion, customer service, people, or any other issues that
arise.Leadership DevelopmentResponsible for P&L and managing
each clinic's financial performance.Qualifications:A minimum of
three years' experience leading operations for multiple outpatient
clinics with a track record of success improving KPIs.Strategic
Initiatives: Innovating and supporting new initiatives, while also
executing on key strategic initiatives that drive the success of
the business.Patient first mentality: Commitment to ensuring
Clinicians, Operations Administrators, and Baby Imaging Specialists
are providing the best clinical care and customer service to
patients and families.Communication: Excellent communication skills
and the ability to influence across multiple functions is critical
to success in this role.People Management: Ability to clearly
communicate feedback, goals, etc. to employees and hold them
accountable.Staffing: Maintain staffing levels consistent with
patient volume to ensure quality of care and efficiency.Employee
Retention: Emphasize coaching, mentoring, and retaining talent
through excellent communication, interaction with key leadership,
and enforcing key competencies.Problem Solving: Possesses the
capacity to define the problem, identify the best strategy, and
implement the solution.Results Orientated: Ability to focus on the
outcome and take necessary steps to achieve end result.Business
Analytics: Ability to review and analyze reporting as well as
create and implement strategies based on the analysis.Minimum of
three years of experience in a leadership role in multi-site
healthcare operationsClinical background is a plus, but not
requiredEducation and LicensureBachelor degree required; an
advanced degree is highly preferred BenefitsCranial Technologies
offers a comprehensive and competitive compensation and benefits
package commensurate with the candidate's experience and
qualifications.Medical, Dental, & Vision Insurance401K Retirement
Plan with matching program3.5 Weeks of Paid Time OffShort and
Long-Term Disability PlansCompany car provided!The salary for this
position is $120,000 base with a $40,000 at target variable
compensation planAnd several other benefits!You will receive a
confirmation email stating your application has been submitted.
Once your application has been reviewed, you should receive an
update on your status via email. Please keep an eye on your spam
and junk mail Please no phone calls to the clinic or offices
regarding the position.If you are unable to submit your
application, please email the recruiting department at for
assistance
Keywords: Cranial Technologies, Hackensack , Regional Clinical Director - Northern New Jersey, Executive , Hackensack, New Jersey
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