Clinical Field Manager (Queens)
Company: VNS Health
Posted on: September 15, 2023
Ensures the overall delivery of home health services provided to
all patients in accordance with VNS Heath policies, procedures and
standards of practice. Directs, coordinates, manages and oversees
the activities of all staff, from novice nurses to experienced
clinicians. As part of the nursing leadership team, supports the
VNS Heath mission, vision, values and strategic initiatives to
ensure the highest level of patient-centered care, including
quality and financial outcomes. Provides and coordinates
post-orientation support to new hires during their transition to
VNS Heath Home Care.
--- Oversees referral intake and management to ensure that patients
receive assessment visits and that these visits are scheduled and
performed timely according with VNS Health policy.
--- Leads weekly case conferences and addresses recert/discharge
decisions based on findings. Reviews and approves conference notes
and attaches to Episode Detail Report.
--- Reviews orders; approves or declines as appropriate. Follows up
with staff if order correction is needed.
--- Updates the patients medication profile and schedule as
applicable based on the order. Ensures all orders that address
frequency have appropriate calendar modification completed.
--- Ensures that there are existing orders for requested medical
--- Monitors Order Tracking Report and collaborates with the
Medical Records department to facilitate retrieval of orders.
--- Enters detailed Non-Admit information into HCHB if no visit was
made. Ensures the Branch Director approved the non-admission.
--- Monitors vital sign alert reports. Follows up with clinician or
Documents action, any follow-up and physician notification.
--- Reviews and processes wound score deviations documenting any
action and/ or follow-up.
--- Approves movement of patients from intake to scheduling
following the VNS Health admission policy and procedure.
--- Reviews On-Call coordination notes reports every Monday.
--- Reviews Billing Claims Held Reports and works with revenue
cycle team to resolve any issues.
--- Monitors the missed visit report to ensure compliance.
--- Ensures timely completion of rescheduling visits.
--- Receives/reviews lab reports and assesses for normality.
Ensures lab reports are forwarded to the physician.
--- Provides daily and/or weekend back-up coverage for other Branch
management staff during absences, which includes review and
approval of all clinical utilization documents.
--- Performs all duties inherent in a managerial role. Participates
in hiring, training of new or less experienced staff, evaluates and
collaborates with regional senior management, when necessary to
terminate assigned staff according to VNS Health policy and
--- Collaborates with Education department to develop curriculum
that focuses on developing the practice and skills of the novice
nurse related to care management, caseload management, care
delivery, and care coordination. Evaluates new novice nurse program
and makes recommendations for improvements, as appropriate.
--- Participates with Education department to deliver weekly
classes for new novice hire RNs focusing on specific topic related
to the transition to VNS Health, home care practice, and the role
of the care manager in coordinating home care services. Classes
include review of nurses' field experiences and addressing
questions and issues regarding field or operational questions.
--- Collaborates with team CFM to facilitate growth and development
of novice nurse by ensuring assignment of appropriate field
experiences, including appropriate types and number of patients to
support progressive development of hands-on skills, care management
skills, clinical practice, and knowledge of the novice nurse.
Collaborates with team CFM to ensure adherence to onboarding
--- Communicates with preceptor to ensure nurse is receiving the
appropriate field support; makes joint and shadow visits and
provides observation feedback to the novice nurse. Collaborates
with team CFM and preceptor on novice nurses progress towards
achieving development milestones.
--- Conducts joint visits and field supervision visits as needed.
Conducts debrief and case management discussions to assess
development of critical thinking and case management skills.
Assists with assessment of case management issues and developing
strategies to address or resolve issues.
--- Reviews OASIS, Plan of Care and subsequent visit documentation
to ensure that regulatory, quality and VNS Health standards are
--- Acts as a resource for new novice nurses.
--- Participates in special projects and performs other duties as
Licenses and Certifications:
License and current registration to practice as a Registered
Professional Nurse, Physical Therapist or Occupational Therapist or
Speech Language Pathologist licensed in New York State required
Bachelor's Degree in Nursing or equivalent work experience required
Master's Degree in Nursing or equivalent work experience
Minimum of three years nursing experience and one year home health
experience required and
Clinical management experience preferred
Keywords: VNS Health, Hackensack , Clinical Field Manager (Queens), Executive , Teaneck, New Jersey
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