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Cardiovascular Key Account Manager - Hackensack, NJ - Amgen

Company: Amgen
Location: Hackensack
Posted on: August 2, 2019

Job Description:

Territory: Hackensack, NJThe Cardiovascular Account Manager will report into a Cardiovascular Account Director. Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Cardiovascular products and plan/execute actions for success in these accounts.The ideal candidate will be able to work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support portfolio performance and brand strategies at multiple touch points and levels within complex partner organizations.Role Responsibilities: Key account strategic lead; Develops and executes innovative strategies to reach difficult to access health care providers and accounts in a compliant mannerMaintains comprehensive account profile / needs assessment / strategic planResponsible for routinely meeting with appropriate opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., that act as stakeholders or decision-makers within the Health System Manager assigned accountsPresents MAC approved data and CV product messaging for approved CV products and delivers clinical messages compliantly within all governing policiesAccountable for ensuring formulary adoption in targeted / assigned hospital accounts to help drive appropriate utilization of approved CV products; works with other sales colleagues to manage and coordinate pull-through and accessMonitors Amgen business performance across Cardiovascular portfolioIdentifies drivers/barriers and coordinates pull-through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Reimbursement/Access Specialists, Nurse Educators, Regional Marketing Managers, and the Value Based Partnership Team)Coordinates Amgen home office engagement with customers; Works collectively with matrix and alliance team members to arrange approved promotional programs, displays and hospital initiatives that will effectively and compliantly promote assigned productsBuilds and develops professional relationships with key customer decision-makers, to include (but not limited to), Hospital Pharmacy, Lipid Clinical, Heart Failure Clinical and Quality Directors (inpatient and outpatient), hospital finance decision makers within assigned accountsPartners closely with Organized Customer Team Regional Account Executives and Regional Medical Liaisons in shared accountsCoordinates with Reimbursement Access Value team to support open access to Amgen portfolioProvides actionable field intelligence and recommendations to Amgen home office, including CV brand teamsProvides field insight/recommendations to Pricing/Brand/GPO teamsLeads contract delivery, business reviews and performance trackingOrganizes competitive responseShapes the environmentExecutes value/FDAMA 114 tools where appropriateSupports value of innovationBasic Qualifications: Doctorate degree & 2 years of sales experience;ORMaster's degree & 4 years of sales experience;ORBachelor's degree or & 6 years of sales experiencePreferred Qualifications: 3+ years of account management and/or public payor experience strongly preferredAdvanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision makingClinic, hospital, dyslipidemia, heart failure, access environment, applicable competitors, and industry experience preferredCardiology experience, including dyslipidemia, heart failure and acute coronary syndromes, highly preferredA solid understanding of the current environment and trends in community cardiology practices.Understanding of the internal and external dynamics in both dyslipidemia and heart failure (e.g.: inpatient to outpatient management and protocols, readmission programs, Electronic Management systems, performance vs quality metrics, CHF/interventional performance priorities)District Management Experience preferredReimbursement / managed care experience highly desirableExperience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD) strongly preferredKnowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process for all assigned accounts and communicates with matrixed team on impact to our approved CV products and the competitionFunctional knowledge of Medicare and Government agencies, as well as a skill set that matches needs to strategic account management in state or federal sectorKnowledge of payor systems, billing, coding and reimbursement processesKnowledge of CMS policies and processesDocumented ability to work with sales force to resolve payor related issuesAdditional qualifications: Demonstrates leadership ability with a focus on influence, impact and leading without authority.Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account, then maintain and grow relationships with these key decision makers within the accountsAbility to identify and procure appropriate Amgen resources to achieve account objectives.Ability to analyze, interpret and draw insights from clinic economics/financial performance.Ability to analyze, interpret and draw insights from varying data sourcesAbility to successfully navigate through clinic reimbursement.Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication.Ability to work in a fast-paced environment and handle multiple competing prioritiesCreative problem-solving skillsAbility to take initiative, impart energy and enthusiasm, and work in teamsAbility to work independently.Broad range of computer skills

Keywords: Amgen, Hackensack , Cardiovascular Key Account Manager - Hackensack, NJ - Amgen, Executive , Hackensack, New Jersey

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