DIRECTOR OF ANESTHESIA OPERATIONS
Company: Envision Healthcare
Posted on: February 3, 2020
Envision Physician Services is a multispecialty physician group and
practice management company. Established in 1953, our organization
provides anesthesia, emergency medicine, hospital medicine,
radiology, primary/urgent care, surgical services, and women s and
children s health services to hospitals and health systems
nationwide. Sheridan Healthcare, EmCare, Reimbursement Technologies
and Emergency Medical Associates have recently joined forces to
form Envision Physician Services. As one organization, we now
provide a greater scope of service than any other national
physician group. Our collective experience from hundreds of local,
customized engagements, culture of continuous lean process
improvement, and team of experts in the business of healthcare
enable us to better solve complex problems and consistently give
healthcare organizations confidence in our execution. Our combined
organization serves more than 780 healthcare facilities in 48
states and the District of Columbia.
If you are looking for a stable, fast-paced, growing company in the
healthcare industry that is committed to innovation, excellence and
integrity, then this may be a great next step in the advancement of
We currently have an exciting opportunity for a Director of
Operations at our corporate office in Hackensack, NJ.
The Director of Operations, Anesthesia is responsible for the
delivery of services and overall management of profit & loss to
assigned contracts for multiple service lines. This entails serving
as account manager to specific hospital/system customers and
managing various business functions in the Divisional Office.
* Accountable for the profitability of assigned hospital/system
contracts, including client retention and price negotiations.
Understands and analyzes financial metrics, drills down to identify
and address critical issues, thinks through alternatives including
cost, risk and benefits and develops and recommends solutions that
support long term profit and growth.
* Anticipates issues, looks at existing practices and seeks out new
practices to improve efficiency and profitability. Engages
operations staff, Site Medical Directors and Client to achieve
* Interfaces with Site Medical Directors of assigned
hospitals/systems and stays abreast of local staffing and
management needs. Provides guidance to SMDs in communicating
expectations to clinicians; works together to resolve issues
between operations and management and provides the highest degree
of quality service and management as it relates to assigned clients
and clinicians. May interact with clinicians and staff to resolve
issues affecting billing, benefits, payroll or legal issues.
* Builds and maintains relationship with client hospital personnel.
Prepares for client meetings; fully understands contractual
requirements, current issues and client expectations. Actively
engages client management and communicates value added services;
demonstrates a strong command of the business. Coordinates and
resolve issues and conflicts quickly and efficiently, balancing
client and division needs. Travels extensively to client sites at a
minimum of 50% of time.
* Analyzes critical information, including customer satisfaction,
the renegotiating of contracts and the upgrading of services. Takes
preventative measures, tackles problems head on, and addresses
barriers to success and sources of performance issues. Articulates
situational needs, provides background information, summarizes the
facts, provides assessments and recommendations to division
management to gain commitment and drive change process.
* Delivers clear, well organized communications that build
confidence and inspire support. Handles difficult issues with
poise, avoids creating adversarial situations, and promotes frank
discussions on tough issues in a thoughtful and engaging manner.
Cultivates relationships across the division and at assigned
* Understands the organization and is able to navigate through it
to achieve desired results. Communicates and collaborates
effectively with Division Operations Directors and staff as it
relates to assigned client needs for staffing, credentialing,
enrollment and scheduling requirements to ensure contractual
requirements are met. Works closely with management to identify
issues, brainstorm options, seek new opportunities to reduce cost
and optimize resources.
* Actively participates in the development of new business;
analyzes contract requirements, pricing and provides feedback on
the feasibility of satisfying assigned contracts while maintaining
* Interacts with the Division Financial Manager who has
responsibility for conducting financial analysis as it relates to
assigned clients. Provides input and may assist with preparation on
annual operation budget, goals, and objectives.
* Works with Clinical Services, Practice Improvement and Division
Management to create and drive strategies and workflow
* Perform other duties as assigned by client administration
Education and Experience:
* Bachelor s Degree required; MBA or graduate degree preferred.
* 5-8 years of hospital or healthcare industry experience is
essential, including P&L management, negotiation and management
of complex contracts strongly preferred.
* Previous clinical and/or consulting or management experience,
preferably in the area of healthcare operations, contract services
and/or customer service is desirable.
Knowledge and Skills:
* In-depth understanding of the healthcare industry and its
* Strong customer service orientation, results oriented; acts as a
change agent; resolves problems in a timely manner; able to manage
multiple complex contracts in a fast paced environment.
* Excellent communication, collaboration, leadership and management
skills. Able to travel at a minimum 50% of time
If you are ready to join an exciting, progressive company and have
a strong work ethic, Join our team of experts! We offer a highly
competitive salary and a comprehensive benefits package.
Envision Physician Services uses E-Verify to confirm the employment
eligibility of all newly hired employees. To learn more about
E-Verify, including your rights and responsibilities, please visit
Envision Physician Services is an Equal Opportunity Employer.
Keywords: Envision Healthcare, Hackensack , DIRECTOR OF ANESTHESIA OPERATIONS, Executive , Hackensack, New Jersey
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