Medical Front Desk Scheduler
Company: Surgery Partners
Posted on: January 20, 2023
DescriptionJOB TITLE: Front Desk Scheduler
GENERAL SUMMARY OF DUTIES: Responsible for working Front Desk at a
busy ASC facility with several providers. Duties to include but
limited to checking in, checking out, calling patients, among
several other tasks. He/She will be an integral part of our Front
Desk Team and will be valued as a key member of our
SUPERVISION RECEIVED: Office Manager
- Counseling patients and scheduling surgeries for multiple
- Complete all necessary paperwork for each procedure on the
- Must be capable of multi-tasking and working with a diverse
- Other duties as needed.
- High School
- 2 years of previous experience scheduling appointments and
front desk work
- Experience with insurance
- Knowledge of clinic policies and procedures.
- Knowledge of managed care contracts and utilization.
- Knowledge of computer systems, programs and spreadsheet
- Knowledge of medical terminology and be familiar with
- Skill in gathering and reporting claim information.
- Skill in solving utilization problems.
- Skill in written and verbal communication and customer
- Experience in a medical office as a scheduler.
- Fast and accurate data entry.
- Service oriented, patient demeanor.
- Ability to multi-task, manage time effectively, and deliver
- Strict attention to detail.
- Intermediate computer skills and knowledge of Microsoft
- Ability to work effectively with medical staff and external
- Ability to identify, analyze and solve problems.
- Ability to deal courteously and professionally with internal
and external customers.
- Ability to provide excellent customer service.
PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated
with a normal office environment.
ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment
with much telephone work.
This description is intended to provide only basic guidelines for
meeting job requirements. Responsibilities, knowledge, skills,
abilities and working conditions may change as needs evolve.
Keywords: Surgery Partners, Hackensack , Medical Front Desk Scheduler, Healthcare , Hackensack, New Jersey
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