Registered Nurse-Optum Tri-State
Company: UnitedHealth Group
Location: Teaneck
Posted on: September 17, 2023
Job Description:
$1,000 Sign-On Bonus for External Candidates
Opportunities with Optum in the Tri-State region (formerly
CareMount Medical, ProHEALTH New York and Riverside Medical Group).
Come make a difference in the lives of people who turn to us for
care at one of our hundreds of locations across New York, New
Jersey and Connecticut. Work with state-of-the-art technology and
brilliant co-workers who share your passion for helping people feel
their best. Join a dynamic health care organization and discover
the meaning behind Caring. Connecting. Growing together.--
CareMount Medical, P.C. is the largest independent multispecialty
medical group in New York State, providing comprehensive medical
care of the highest quality to over 640,000 patients in more than
45 locations throughout Westchester, Putnam, Dutchess, Columbia,
and Ulster counties and New York City. Founded in 1946 as Mount
Kisco Medical Group, CareMount has grown to over 600 physicians and
advanced practice professionals representing more than 40 different
medical specialties. CareMount is affiliated with world-class
organizations including Massachusetts General Hospital, Mount Sinai
Health System, and Memorial Sloan Kettering Cancer Center.
CareMount offers on-site laboratory and radiology services,
endoscopy and infusion suites, and operates eight urgent-care
centers. Our physicians are frequently recognized as best doctors
in respected publications and have been featured in lists including
New York Magazine's "Best Doctors," Westchester and Hudson Valley
Magazine's "Top Doctors" as well as in Castle Connolly Medical's
"Top Doctors." For additional information about CareMount Medical
and its specialties, please visit:--.
The group has always maintained a firm commitment to each of our
patients...to provide high quality medical and surgical care in a
warm, friendly setting, and in a caring manner. Each and every
member of our professional and support staff is dedicated to this
ideal - physicians, nurses, technicians and support personnel. The
commitment to deliver services that revolve around our patients is
central to our care practices and philosophies. Integrated care
teams focus their efforts to ensure that evidence-based,
patient-centered approaches are consistently implemented to
maximize patient health, self-efficacy, and self-management.
The Registered Nurse or RN provides professional nursing care to
patients/significant others via direct and/or telephone contact,
following established standards and practices. S/he coordinates
with other members of the care team to ensure seamless care
delivery, maximal coordination of efforts, and active patient
participation in planning and care. Assists physician or other
provider with clinical procedures, performs telephone triage as
needed, and participates in patient teaching.
Provides Direction To: Licensed Practical Nurses, clerical
assistants, medical assistants, and other non-licensed
personnel.
--
Work Schedule:--Monday-Friday, Variable. Between the hours of 7:00
a.m.- 5:00 p.m.
Location: 2800 Marcus Avenue Lake Success, NY 11042. Occasional
travel to other nearby locations as needed.
Performance Expectations:
- Clinical Knowledge and Skills
- Demonstrates clinical competence in the direct care of
patients/significant others in established area of practice,
considering developmental differences among patients
- Demonstrates basic knowledge of common disease processes and
treatments, including pertinent diagnostic/laboratory testing and
medical/nursing interventions; familiar with preventative health
measures related to population served
- Demonstrates a proactive approach to patient care, focusing on
addressing each patient's individual and family needs at the time
of service; communicates identified needs in a timely
manner
- Utilizes evidence-based approaches with
patients/families/caregivers to support self-management,
self-efficacy, and health-promoting behavior change
- Collaborates with patients/significant others and other members
of the healthcare team to establish goals and priorities to meet
patients' immediate and future needs; Actively participates in the
care team to ensure that patient needs and preferences are
incorporated into the comprehensive plan of care
- Using population-specific knowledge and clinical expertise,
contributes to the continual assessment and effective management of
the health needs of assigned patient populations
- Performs telephone triage with particular emphasis on
assessment, problem/priority identification, and
decision-making
- Demonstrates knowledge, skills, and technical ability in
medication/treatment administration; administers prescribed
medications correctly, with knowledge of proper dosage, route,
site, and possible side effects
- Provides accurate, up-to-date clinical information to patients
consistent with professional nursing scope of practice and accepted
CareMount Medical practice standards, policies, and
protocols
- Uses the nursing process for
problem-solving/decision-making
- Performs authorized technical procedures competently (e.g.,
EKG, phlebotomy, starting/ monitoring IVs, selected laboratory
tests, etc.) as may be required in clinical practice area
- Demonstrates clinical competence when assisting MD or other
provider with procedures
- Seeks validation/guidance from physician or other provider and
nurse colleagues when necessary
- Functions effectively with other healthcare providers during
emergency situations
- Understands and practices universal precautions correctly and
consistently and complies with all applicable OSHA
guidelines;
- Ensures that all clinical equipment is maintained in clean,
working order
- Communication
- Maintains open lines of communication with physicians and other
CareMount Medical personnel, within and between departments--even
during periods of heightened stress
- Maintains open lines of communication with non-CareMount
Medical physicians, pharmacies, and other community agencies and
services
- Notifies patients/significant others and/or reception staff
promptly of unanticipated MD/other provider delays or scheduling
changes
- Demonstrates effective communication strategies reflective of
the needs of all patients, including those from vulnerable
populations
- Provides reassurance to patients who are upset and/or in need
of assistance or additional information
- Directs and coordinates the work of LPNs, medical assistants,
and other assistive personnel to meet identified patient care
needs
- Maintains confidentiality of all information obtained from
patient records and conversations with patients/significant others,
physicians, and other CareMount Medical personnel
- Answers telephone promptly (within three rings) and courteously
and identifies self by name and department (and physician's office
by physician's name, if appropriate)
- Uses discretion and sensitivity during all phone
conversations
- Uses a non-judgmental approach when talking with patients and
coworkers
- Effectively and efficiently triages patient phone calls and
schedules same-day (work-in) appointments as per departmental or
individual physician guidelines
- Transfers telephone calls only when necessary and as per
CareMount Medical policy
- Assists patients with referrals and pre-certifications as
needed for managed care insurance plans with which CareMount
Medical participates; communicates potential for additional care
coordination with outside organizations and/or providers when
identified
- Offers clinical advice to CareMount Medical patients according
to departmental protocols, individual physician's or other
provider's instructions, and/or accepted nursing practice
- Uses available electronic mail/computer systems to communicate
inter- and intradepartmentally as per departmental and/or CareMount
Medical protocol(s)
- Teaching/Education of Patients/Significant Others
- Uses clinical knowledge and skills to teach
patients/significant others effectively (e.g., via written
information, face-to-face communication, phone
communication)
- Integrates patient and family education, including health
promotion/wellness, into the delivery of care
- Continuously evaluates the results of patient education and
modifies the teaching plan based on patient outcomes
- Suggests and/or facilitates referrals (e.g., to Department of
Social Services, dietitian, hospice) as applicable
- Designs and implements educational activities that are
culturally appropriate (and consistent with individual physicians'
practice) and are tailored to the patient's/significant other's
ability to comprehend and participate
- Participates, as requested, in the development of
patient-teaching tools/programs for assigned department
- Organizational Skills
- Work area reflects neat and organized work habits
- Addresses all patient requests/concerns before end of shift (or
notifies patient/significant other of additional time needed to
complete request)
- Sets priorities effectively to ensure timely completion of
assigned work
- Requests assistance as appropriate in order to complete
assigned work and offers to assist others when work load
permits
- Prepares and leaves complete, concise messages/instructions for
others as needed
- Notifies patients of amount of time needed to address or answer
their requests or questions; completes such requests as promptly as
possible and/or notifies patient/significant others of anticipated
(or unanticipated) delays
- Uses time, supplies, and human resources effectively and
efficiently
- Documentation
- Takes complete messages for all telephone calls, including but
not limited to: correctly spelled full--name and current telephone
number(s) of caller, date, time, and reason for the call; signs
full surname on all messages
- Documents in EHR all pertinent clinical observations,
medications/ immunizations/treatments given, allergies,
etc.
- Maintains legible log or documentation of all telephone calls
received, including but not limited to: date and approximate time
of call, full name, date of birth (if applicable), and telephone
number of caller, as well as reason for call
- Documents pertinent telephone calls and significant
nurse-patient interactions in patients' EHR, including but not
limited to: nursing advise or information provided to
patients/guardians/significant others (on behalf of patient),
medical advice or information provided to patients as directed by
physician or other provider, communication with pharmacies, managed
care companies, etc.
- Records the full surname of physician or other providers in EHR
when documenting information or advice as directed by that
physician or other provider
- Signs all entries in medical record according to CareMount
Medical policy
- Leadership
- Demonstrates effective problem-solving skills, particularly
when urgent/emergent or unexpected clinical or administrative
events arise in order to maintain both the smooth functioning of
the department and patient/personnel safety
- Serves as a catalyst for improving standards of nursing
practice
- Demonstrates leadership skills through the ability to set and
attain goals;
- Serves as an effective role model for professional conduct and
professional practice (e.g.,maintaining composure during times of
increased stress)
- Provides direction and support, and delegates tasks to
professional and non-professional staff; Serves as an effective
preceptor to new staff as needed
- Effectively performs the duties of charge nurses as
needed
- Actively participates in departmental staff meetings
- Professionalism
- Demonstrates self-direction, accountability, sound judgment,
and ethical behavior in all activities
- Demonstrates patient advocacy
- Maintains a commitment to the spirit of inquiry as evidenced by
a clinical knowledge base that remains current and reflects
understanding of relevant clinical research findings;
- Participates in professional conferences, workshops, continuing
education programs, and/or pertinent professional organizations
(e.g., American Association of Office Nurses, American Nurses
Association/New York State Nurses Association, Sigma Theta Tau,
American Academy of
- Ambulatory Care Nursing, National Association of Pediatric
Nurse Associates and Practitioners[NAPNAP], etc.)
- Reads current, clinically applicable professional
journals
- Attends mandatory conferences/inservices in order to maintain
(active) NYS registration, in good standing with the NY State
Education Department
Primary Responsibilities:----
- Arrives to work on time or notifies Patient Care Manager or
designee as soon as employee becomes--aware that s/he will be
absent or tardy, and/or as per individual department
protocol
- Maintains an acceptable attendance record as per CareMount
Medical policies and procedures
- Notifies Patient Care Manager or designee whenever leaving
CareMount Medical premises during scheduled work hours
- Attends all mandatory CareMount Medical programs and
in-services
- Dresses according to CareMount Medical dress code
- Assumes responsibility for reading, understanding, and
complying with information contained in the current CareMount
Medical Employee Handbook, CareMount Medical Clinical and/or
Administrative
- Policy & Procedure Manuals, as applicable
- Maintains patient confidentiality under all circumstances, and
follows all CareMount Medical policies regarding
confidentiality
- Assists Patient Care Manager and/or designee, and/or other
administrative personnel when possible by taking on alternate
assignments or other responsibilities, working additional hours, or
altering regularly scheduled hours, when necessary, for the
efficient operation of
- CareMount Medical
------
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.----
Required Qualifications:----
- Graduate of an accredited school of nursing
- Registered nurse licensed to practice in New York State (NYS)
with current NYS registration and in good standing
Preferred Qualifications:--------
- Bachelor of Science in Nursing (B.S.N.)
- Current BLS certification
- 2+ years of recent pertinent professional nursing experience in
a hospital, medical office, or other clinical setting
- 1+ years of experience as a registered nurse or 2+ years as a
licensed practical nurse in a pertinent practice area
- Experience in acute care setting
- Endoscopy/GI experience
Typical Physical Demands:--Requires full range of body motion
including moving and lifting patients, manual and finger dexterity
and eye-hand coordination. Requires sitting and/or standing for
extended periods of time. Occasionally exerts up to 100 pounds of
force, such as assisting patients in arising from the exam table,
pushing patients in wheelchairs, or assisting patients into/out of
wheelchairs. Requires corrected vision and hearing to normal range.
May require occasional lifting and carrying office supplies
Typical Working Conditions:--May require frequent exposure to
communicable diseases and body fluids, toxic substances, medicinal
preparations, and other substances and conditions common to a
medical office environment. Requires working in close proximity to
other personnel. Requires use of computer keyboard throughout the
work day. May require use of autoclave for instrument
sterilization. Requires working under stressful conditions and/or
working irregular hours
CareMount Medical, ProHEALTH Care Associates, and Riverside Medical
Group (the "Practices") are all physician owned and led practices
having complete authority for all medical decision-making and
patient care through their physicians and other licensed
professionals. Optum, through its management organizations
("Optum") provides non-clinical administrative services to support
the Practices and their physicians. Neither Optum nor its
management companies employs, engages, or supervises physicians or
other licensed professionals, or determines or sets the methods,
standards, or conduct of the practice of medicine or health care
provided by the Practices or by any of their licensed
professionals. "Part of Optum" reflects that the Practices are part
of Optum's effort to support forward-thinking physician practices
in helping their patients live healthier lives.--
New York Residents Only:--The hourly range for New York residents
is $27.07 to $53.08. Pay is based on several factors including but
not limited to education, work experience, certifications, etc. In
addition to your salary, UnitedHealth Group offers benefits such
as, a comprehensive benefits package, incentive and recognition
programs, equity stock purchase and 401k contribution (all benefits
are subject to eligibility requirements). No matter where or when
you begin a career with UnitedHealth Group, you'll find a
far-reaching choice of benefits and incentives.
------
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.--------
--
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.--------------
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning
employment.--------
Keywords: UnitedHealth Group, Hackensack , Registered Nurse-Optum Tri-State, Healthcare , Teaneck, New Jersey
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