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Cafe Shift Lead

Company: Godiva
Location: Hackensack
Posted on: January 8, 2021

Job Description:

Want to deliver the Ultimate Chocolate Experience?Click "Apply" to get a taste of how sweet a career at Godiva could be.The Godiva Caf-- Shift Lead is a brand ambassador and leader in delivering enriching experiences for our people and our consumers. They do this by inspiring their team to create memorable moments, helping to create the Godiva experience and win in the marketplace. The values and behaviors of a Shift Lead include drive results, customer first, be agile and act as one team.As a member of the Caf-- Management Team, the Caf-- Shift Lead will serve as "leader" of a shift providing supervision to the caf-- associates in driving sales and upholding caf-- standards. Fully accountable for caf-- operations for designated shifts. The Caf-- Shift Lead will share in the responsibility of supporting the Caf-- Manager every aspect of the cafe including but not limited to:

  • Energizing and inspiring their employees to ensure morale remains high at caf-- level.
  • Engage and Deliver outstanding customer service and experiences
  • Executing on all selling activities including: merchandising, promotions, self-certification, food safety and protocol execution.
  • Achieving in-cafe compliance and loss prevention measures/standards.
  • Achieving caf-- sales goals and driving sales through targeted and measured activities.
  • Adhering to caf-- visual standards
  • Connecting on an agreed regular basis with the allocation team for inventory management.
  • Participating in the in- caf-- production of various chocolate products (dipped fruits, beverages and soft serve among other things), as well as, maintaining a safe food handling environment.
  • Responsible for ensuring food quality, recipe adherence and proper plate presentation, as well as maintaining a safe, clean and sanitary environment throughout the caf--
  • Understands the use of caf-- equipment, including but not limited to freezers, ovens, blenders and coffee machines.
  • Support Marketing activities in caf--Qualifications:
    • Minimum Education Required: High School / GED.
    • At least a year 1 of supervisory/management experience in a food and beverage/retail environment. Or similar fast paced, customer service, culinary environment.
    • Previous experience in a food and beverage environment with increasing levels of responsibility and strong working knowledge of general food and beverage practices and procedures.
    • Demonstrated ability to effectively lead/direct, coach and train others in a food and beverage/retail setting, and the ability to relate well using communication, interpersonal, diplomacy and related skills required.
    • Experience in a specialty retail/food and beverage environment preferred.
    • Passionate about chocolate and food.
    • Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational need may require.
    • Detail orientedBenefits we offer to our part-time employees:
      • Competitive hourly rate with bonus potential
      • Employee discount
      • Sweet rewards retirement plan with generous match
      • Fitness/weight management reimbursement
      • Employee assistance program (EAP)
      • Adoption assistance
      • Opportunities for career advancementGodiva and affiliates, is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.Search Firm Representatives please read carefully:Godiva is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Godiva via-email, the Internet or directly to hiring managers at Godiva in any form without a valid written search agreement in place for that position will be deemed the sole property of Godiva, and no fee will be paid in the event the candidate is hired by Godiva as a result of the referral or through other means.

Keywords: Godiva, Hackensack , Cafe Shift Lead, Hospitality & Tourism , Hackensack, New Jersey

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