IDD - Director Residential Services

Company: Rising Ground, Inc.
Location: New York City
Posted on: February 18, 2026

Job Description:

Job Description Job Description Job Title: Director, Residential Services Department: Intellectual/Developmental Disabilities Services Reports To: Vice President Classification: Exempt About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role Accountable for the development, direction, and coordination of supports for individuals receiving services from the I/DD Services department. Actively supports the organization’s mission and core values, endorsing a culture of people-centered choice and their achievement of the highest quality of life. What You’ll Do Program Development Participates in the application for funding to provide residential services to adults with Intellectual/Developmental Disabilities based on people served needs and desires. Creates, implements, and enforces policies and practices that reflect the mission and philosophy of the organization and funding sources. Coordinates with other departments such as Clinical, Finance, General Services, QI, Development, and Human Resources Coordinates the management of Reportable Incidents through to their conclusion for residential programs. Monitors Human Rights issues in regard to behavior management and the use of psychotropic medications. Works closely with the Director Entitlements and Community Affairs to ensure full census and benefits for those individuals deemed eligible for Residential Services Delivery of Habilitative Services Develops, facilitates, and models appropriate treatment models and techniques used in residential settings for adults with Intellectual/Developmental Disabilities. Provides I/DD Staff with the resources necessary to meet criteria of Residential Services and Community Inclusion Monitors adherence to regulations and standards for the field. Completes observations at all residential settings at least monthly. Reviews the staff action plans to ensure meets all regulatory regulations. Oversees delivery of services to all individuals served in assigned programs and ensures that services are properly documented. Recommends changes in the delivery of treatment programs based on service outcomes. Planning and Administration Develops and implements outcome monitoring system for staff action/habilitation plans in coordination with all services provided to the person served. Ensures adherence to standards for OPWDD funded programs. Creates and manages budget through subordinate supervisors. Represents unit, department, or division in multi-disciplinary meetings. Represents organization with governmental agencies, community groups, community based organizations, and families of residents. Participates in the development and monitoring of each programs P.E.I.s Management and Supervision Responsible for: conducting one unannounced visit per month to I/DD IRAs and completing the unannounced visit checklist during each visit and reporting results to Vice P resident and Director QI within one week of visit; and following up on action items at next unannounced visit. Actively review all evaluation and disciplinary action. Ensures that staff meet mandatory training requirements. Provides coaching and mentoring to subordinates. Provides on-call emergency follow up and guidance as needed. Must be culturally sensitive to the population being served Supervisory Responsibilities Manages subordinates who supervise direct care and clinical staff in the Intellectual/Developmental Disabilities Department’s, I/ DD Residential Programs. Responsible for the overall direction, coordination, and evaluation of each program in conjunction with the Vice president of I/DD Support Services, Coordinator of Intake and Entitlements and the Senior Vice President for I/DD Services. Gives direct supervision to non-supervisory employees who work within the I/DD offices. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other related tasks may be assigned as deemed necessary by the organization administration. Failure to comply with the terms and conditions of the job description may result in disciplinary action up to and including termination. Employees are expected to work until all major projects and related tasks are completed to the satisfaction of their supervisor. Some early morning, evening, and weekend work is expected. Employees are paid a set weekly salary exceeding the federally required minimum and are not eligible to earn overtime compensation. The job requires them to be available and respond to phone calls pertaining to their assigned residences. I understand that my employment is for no fixed duration or location and can be terminated by either Rising Ground or me at any time with or without notice or cause for any reason not otherwise prohibited by law. I have read the job description above and agree to abide by its provisions. Your Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Master's degree (MSW) preferred or equivalent; and at least 7 years related experience and/or training; or equivalent combination of education and experience. Including at least 4 years in a supervisory position where supervise multiple sites. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. To be able to develop and maintain budgets for residences. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS Current and clean Driver's License PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Supervisory Responsibility YES Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet. Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in our 475 West 250th office in Riverdale, Bronx. Work hours are 9:00 am - 5:00 pm Additional Requirements: Authorized to work in the U.S. Ability to work in-person in New York City (NY) for at least 3 days or more per week. Ability to travel to other Rising Ground sites (if required) Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Keywords: Rising Ground, Inc., Hackensack , IDD - Director Residential Services, Human Resources , New York City, New Jersey