Account Executive, Government Sales
Company: T-Mobile
Location: New York
Posted on: May 2, 2024
Job Description:
Be unstoppable with us!T-Mobile is synonymous with
innovation-and you could be part of the team that disrupted an
entire industry! We reinvented customer service, brought real 5G to
the nation, and now we're shaping the future of technology in
wireless and beyond. Our work is as exciting as it is rewarding, so
consider the career opportunity below as your invitation to grow
with us, make big things happen with us, above all, #BEYOU with us.
Together, we won't stop!Government Account Executive
Territory: New York Metro
Serious ambition welcome. Come build stellar relationships with
customers as you offer them T-Mobile's unparalleled product and
service line. This is a true hunter role! We're looking for
goal-oriented, persistent, outstanding sales professionals to bring
our products and services to underserved markets. In the process,
we can turn the wireless industry on its head, un-limit what
customers expect, and ignite your true potential.
The Government Account Executive position focuses on the customer
life cycle, supporting the growth of State and Local Government.
The primary responsibilities are to sell to State and Local
accounts, renew contracts, increase customer happiness, and improve
revenue while driving customer retention activity. As an Account
Executive, your performance is evaluated on your ability to meet
sales expectations and maintain a high level of job performance
through a variety of metrics focused on building the business. The
quality and method of work must be consistently completed in
accordance with T-Mobile's core values.Responsibilities
- New Sales activities: Apply contact list to call leads to
generate sales opportunities. Exceed monthly sales, renewal, and
churn target goals. Welcome customers to T-Mobile and review
service agreement, answer questions regarding service, and probe
for additional business. Sustain monthly call goals as expectations
instruct.
- Account Management and Maintenance Activities: Establish and
nurture customer relationships to drive sales and increase customer
base. Complete Customer account maintenance resulting from account
reviews. Provide account analysis to determine up-sell and renewal
offers. Supervise and resolve customer issues. Track individual
account activity and results.
- Extensive data entry, system navigation, and utilization
required, including independent analysis and sophisticated decision
making related to information. Accuracy and efficiency in data
entry required.
- Successfully completes continuous training to maintain
knowledge of products, services, and sales approaches. Uses
automated knowledge system, as well as any training tools provided
to deliver outstanding service to meet T-Mobile's efficiency and
quality standards.
- Attains efficiency and sales goals based on targeted metrics.
Meets/exceeds all departmental goals and business objectives.
- Demonstrates positive and coordinated behavior with customers
and coworkers. Demonstrates personal leadership in consistently
maintaining high standards for ethical and professional
conduct.
- Disburses adjustments and credits as appropriate within
established limits and criteria.
- Supports team initiatives and builds an inclusive
environment.
- Also responsible for other Duties/Projects as assigned by
business management as needed.Qualifications
- Bachelor's Degree preferred
- 4 + years selling to State & Local Government accounts
required
- 4 + years demonstrated track record of sales success in
business sales (B2B sales) required
- Wireless/Telecom/Technical Business Sales experience is
preferredOkay. You've seen what we're looking for and you're up to
the challenge. Here's what we can offer you in exchange for your
outstanding work:
- Competitive base pay plus commission potential
- Medical, dental and vision benefits
- Matching 401(k)
- An annual Employee Stock Grant, and a purchase plan that gives
you the chance to grab TMUS stock at a discount
- Generous paid time-off programs
- Phone service discounts
- Education reimbursement
- Serious growth potential for your career
- Fun, fast-paced environmentThis is the opportunity to do
something special and join a company revolutionizing the wireless
industry. And we couldn't do it without someone like you. So, what
do you say? Isn't it time you explored what could become the career
move of a lifetime? We invite you to apply today!
- At least 21 years of age
- Legally authorized to work in the United States
- High School Diploma or GEDNew York Pay Range : $83,520.00 -
$113,040.00The pay range above is the general base pay range for a
successful candidate in the state listed. The successful
candidate's actual pay will be based on various factors, such as
work location, qualifications, and experience, so the actual
starting pay may be above or below this range. At T-Mobile,
employees in regular, non-temporary roles are eligible for an
annual bonus or periodic sales incentive or bonus, based on their
role. Most Corporate employees are eligible for a year-end bonus
based on company and/or individual performance and which is set at
a percentage of the employee's eligible earnings in the prior year.
Certain positions in Customer Care are eligible for monthly bonuses
based on individual and/or team performance, while Retail and
Business Sales roles are eligible for monthly or quarterly sales
incentives. And since we are ALL owners, EVERY employee at T-Mobile
is eligible for an Annual Stock Grant.At T-Mobile, our benefits
exemplify the spirit of One Team, Together! A big part of how we
care for one another is working to ensure our benefits evolve to
meet the needs of our team members. Full and part-time employees
have access to the same benefits when eligible. We cover all of the
bases, offering---medical, dental and vision insurance, a flexible
spending account, 401(k), employee stock---grants, employee stock
purchase---plan, paid time off and up to paid 12 holidays - which
total about 4 weeks for new full-time employees and about---2.5
weeks for new part-time---employees annually - paid parental and
family leave,---family building benefits, back-up care, enhanced
family support, childcare subsidy,---tuition---assistance, college
coaching, short and long term disability, voluntary AD&D
coverage, voluntary accident coverage, voluntary life insurance,
voluntary disability insurance, and voluntary long-term care
insurance. We don't stop there- eligible employees can receive
mobile service & home internet discounts, pet insurance, and access
to commuter and transit programs! To learn about T-Mobile's amazing
benefits,---check out---.--- Never stop growing!T-Mobile doesn't
have a corporate ladder-it's more like a jungle gym of
possibilities! We love helping our employees grow in their careers,
because it's that shared drive to aim high that drives our business
and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity
Employer. All decisions concerning the employment relationship will
be made without regard to age, race, ethnicity, color, religion,
creed, sex, sexual orientation, gender identity or expression,
national origin, religious affiliation, marital status, citizenship
status, veteran status, the presence of any physical or mental
disability, or any other status or characteristic protected by
federal, state, or local law. Discrimination, retaliation or
harassment based upon any of these factors is wholly inconsistent
with how we do business and will not be tolerated.Talent comes in
all forms at the Un-carrier. If you are an individual with a
disability and need reasonable accommodation at any point in the
application or interview process, please let us know by emailing
ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.
Please note, this contact channel is not a means to apply for or
inquire about a position and we are unable to respond to
non-accommodation related requests.
Keywords: T-Mobile, Hackensack , Account Executive, Government Sales, IT / Software / Systems , New York, New Jersey
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