Application Support Engineer
Company: Robert Half
Location: Piscataway
Posted on: February 20, 2026
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Job Description:
Job Description Job Description We are looking for a dedicated
Application Support Engineer to join our team in Piscataway, New
Jersey. In this long-term contract role, you will leverage your
technical expertise to support and maintain the organization's
learning management system and provide assistance to internal and
external partners. This position requires a strong blend of
problem-solving skills, administrative capabilities, and technical
knowledge to ensure the optimal functionality of our platform.
Responsibilities: • Provide technical support as the administrator
of the organization's learning management system, diagnosing and
resolving platform-related issues. • Collaborate with internal and
external teams to implement technical fixes and enhancements for
the platform. • Research emerging technologies and recommend
improvements to enhance user support and operational efficiency. •
Create and update user guides and documentation to assist
stakeholders in navigating the platform. • Manage course uploads
and produce both standard and customized reports to support
organizational needs. • Assist with onboarding and technical
implementations for new partners using the learning management
system. • Participate in testing and reviewing requirements for
platform enhancements, including writing user acceptance testing
scripts. • Coordinate virtual events and webinars, handling
registration setup, production support, and post-event reporting. •
Conduct keyword research and content audits to optimize the
platform's website and improve data integrity. • Generate analytics
and usage reports for eLearning products, identifying trends and
actionable insights to support decision-making.• Bachelor’s degree
preferred, or equivalent relevant experience. • Proven experience
in learning management system administration, educational
technology, or technical support. • Strong analytical and
problem-solving abilities, with a creative mindset for tackling
challenges. • Proficiency in software applications, including
Microsoft Office and Google Docs. • Excellent interpersonal and
communication skills, both written and verbal. • High attention to
detail and ability to multitask under tight deadlines. •
Familiarity with educational technology platforms and learning
management systems. • Strong customer service skills and the
ability to work effectively with diverse stakeholders.
Keywords: Robert Half, Hackensack , Application Support Engineer, IT / Software / Systems , Piscataway, New Jersey
