Sr. Business Analyst, Digital Consumer Partner Delivery
Company: Chubb
Location: Whitehouse Station
Posted on: April 3, 2026
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Job Description:
Description We are looking for a Senior Business Analyst to join
our North America (NA) Digital Consumer Team, a team tasked with
creating digital distribution for Chubb’s expansive suite of
insurance products, uniting the products and services of our
Personal Lines digital distribution. We are a diverse, dynamic, and
agile team that leverages technology, expertise, and a
customer-centric approach to develop and digitally enable our
products and services at the right time and place. These are the
products, innovations, and experiences of the future Chubb, built
today. Reporting to the AVP, Digital Consumer Partner Delivery
Lead, you will play a key role in this effort, helping to onboard
external partners by coordinating across many internal stakeholders
and the variety of software products that are the undercurrent of
our business. Leveraging your knowledge of consumer facing web
applications, internal web applications and restful APIs, you’ll
maintain and support our business in a clear, organized, and
functional manner. With us, your deep expertise and technical
acumen around trends and technologies within the digital spectrum
will be highly leveraged. Part business analyst, part project
manager, you’ll help to ensure seamless integration and delivery of
digital initiatives that power the future of our business. In this
role, you will: Monitor and manage project timelines, budgets,
resources, and deliverables Collaborate with stakeholders to define
project objectives and requirements Oversee the implementation and
delivery of digital projects, including websites, applications, and
other online platforms Facilitate the prioritization, development
and execution of digital strategies, ensuring alignment with
business goals Act as a liaison between internal teams, external
clients, and other stakeholders. Lead and mentor a cross-functional
digital team Collaborate with development teams to define and
implement testing strategies for digital products, ensuring
high-quality deliverables Develop and maintain test plans and test
cases to certify business rules and system functionality Identify,
document, and report defects, working closely with developers to
ensure timely resolution Qualifications Bachelor's degree in a
quantitative field with 3 years of insurance analytics experience;
in lieu of a quantitative degree, any bachelor's degree focus will
suffice coupled with a minimum of 5 years of insurance analytics
experience In lieu of a Bachelor's degree, a minimum of 6 years of
insurance analytics experience required Strong analytical,
abstraction and problem-solving skills enabling the translation of
business requirements into IT solutions Excellent documentation
skills with the ability to write rich durable, up to date
documentation and content in modern format Deep experience creating
diagrams for different purposes (flow charts, state machines,
sequence diagrams, architecture diagrams) using a variety of
diagramming tools Demonstrated ability to work in an agile
environment Ability to engage in design, implementation, and
testing (no coding needed) Experience, or interest in, web
applications and REST APIs; proficiency in Postman Familiarity with
functional and regression testing methodologies Proficiency in
using tools such as Jira, Confluence, GUIDEcx, and Postman to
manage workflows, documentation, and API testing effectively The
pay range for the role is $110,000 to $150,000. The specific offer
will depend on an applicant’s skills and other factors. This role
may also be eligible to participate in a discretionary annual
incentive program. Chubb offers a comprehensive benefits package,
more details on which can be found on our careers website . The
disclosed pay range estimate may be adjusted for the applicable
geographic differential for the location in which the position is
filled.
Keywords: Chubb, Hackensack , Sr. Business Analyst, Digital Consumer Partner Delivery, IT / Software / Systems , Whitehouse Station, New Jersey
