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Ambulatory Registrar

Company: Hackensack University Medical Center
Location: Hackensack
Posted on: June 7, 2021

Job Description:


How have you impacted someone's life today? At Hackensack Meridian Health our team members are focused on changing the lives of our patients by providing the highest level of care and coaching each and every day. Through the comprehensive care we provide, we are confident that you will be able to apply your skills while building your career within New Jerseys premier healthcare system.

The Ambulatory Registrar is responsible for the Patient Access functions for outpatient services identified in the ambulatory setting, including, but not limited to, facility based scheduling, pre-registration, registration, insurance verification, pre-certification, and financial clearance under the direction of the Supervisor and Director of Ambulatory Registration for these designated departments.


A day in the life of Ambulatory Registrar at Hackensack Meridian Health includes:

  • Implements the Medical Center's scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned ambulatory point of service.
  • Captures and enters appropriate documentation of patient registration and demographic information in the patient hospital billing system (EPIC) to maximize billing accuracy.
  • Complies with HUMC's patient financial responsibility and collection policies.
  • Provides patients with appropriate administrative information, as directed.
  • Participates in audits of registrar accuracy and efficiency as it relates to accurate collection of insurance information and reimbursement.
  • Participates in coding, scheduling, or related activities as required.
  • Attempts to mediate daily scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently.
  • Complies with all procedural workflows and departmental policies and procedures as identified.
  • Assumes other responsibilities as directed by either the Manager or Director of Ambulatory Registration
  • Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
  • Adheres to the standards identified in the Medical Center's Organizational Competencies.


  • High school diploma or equivalent required
  • EPIC Cadence and Prelude training, must pass exam upon completion of training required
  • Proficient PC skills
  • Demonstrate Customer service proficiency.
  • Proficient written and oral communication skills
  • Familiar with Medical terminology required
  • Patient Financial services experience in professional or hospital setting required
  • Required to work every other weekend
  • Required to work three (3) out of six (6) holidays
  • Required to work rotating schedule/shifts based on needs
  • College BA/BS or Associates Degree preferred
  • 1-3 years prior experience in hospital operations management/finance preferred
  • Bi-lingual in Spanish or Korean preferred.
  • Analytical skills relevant to registration /business or finance/medical
  • Experience with EPIC HB, Cadence or Prelude preferred

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Keywords: Hackensack University Medical Center, Hackensack , Ambulatory Registrar, Other , Hackensack, New Jersey

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