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Client Care Coordinator

Company: Pet Dermatology Center
Location: Hackensack
Posted on: November 19, 2021

Job Description:

We're looking for a full time Client Care Coordinator to join our team!We are a veterinary dermatology-only practice in Hackensack, NJ. As the first and last touchpoint for clients, the Client Care Coordinator is an integral part of the team. You will work closely with our boarded veterinary dermatologist and vet tech staff who truly enjoy what they do. You will interact directly with our clients and their pets to help keep them informed and on schedule when they visit us.The ideal candidate must possess strong verbal and written communication skills, exceptional organizational skills and attention to detail, a friendly/outgoing demeanor, strong work ethic, and ability to adapt and work well in a fast-paced environment. Most importantly, you must be a dedicated and reliable team player who shares our passion for animals!We are an equal opportunity employer and an organization that values diversity. People from all backgrounds are encouraged to apply.A healthy work-life balance is critical to your long-term success and growth as a client care representative, and so we offer the following compensation package:

  • A competitive salary ($19-$22/hour)
  • Paid time off (sick and vacation days)
    • Health insurance, including dental and vision coverage
    • 401k
      • Scrub allowance
        • Employee pet discount
          • CE opportunities and allowance
            • No overnight or on-call shiftsYour responsibilities:
              • Deliver top-notch customer service to our clients and patients. Vet visits can be a bit scary to our patients and clients - you can help calm nerves by answering questions
                • Provide a friendly and informative voice from beginning to end of our clients' visit.
                • Work together with the dermatologist and vet techs to ensure smooth flow of appointments and the day in general
                  • Work well in a fast-paced team environment with a strong attention to detail and willingness to continue to learn and grow in their positionJob Requirements:
                    • 2+ years of experience in a customer service roll. Veterinary experience preferred.
                      • Comfort around all types of animals required - primarily dogs and cats
                      • Enjoy working with a group of veterinary technicians, doctors, and client care specialists that see each other like family!If you enjoy working closely with people and their pets - please reach out. We look forward to meeting you!'Job Type: Full-timePay: $19.00 - $22.00 per hourBenefits:
                        • 401(k) matching
                        • Dental insurance
                        • Health insurance
                        • Paid time off
                        • Vision insuranceSchedule:
                          • 10 hour shift
                          • Day shiftCOVID-19 considerations:Curbside, associates wear masksExperience:
                            • veterinary: 1 year (Preferred)Work Location: One location

Keywords: Pet Dermatology Center, Hackensack , Client Care Coordinator, Other , Hackensack, New Jersey

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