Relationship Liaison Associate

Company: Family First Funding LLC
Location: Hackensack
Posted on: May 14, 2022

Job Description:

Family First Funding LLC is seeking a Relationship Liaison Associate to join the team. The Relationship Liaison will support with business development efforts by fostering relationships; consulting; providing superior customer service support and educating clients with the mortgage and real estate processes. They will be a liaison that helps to facilitate communication between various collaborators. The ideal candidate will be an effective liaison who is energetic, persuasive, and approachable in addition to being adaptable to various environments.

Responsibilities not limited to:

Answering basic questions from various clients regarding real-estate and mortgage processes and products.

Serving as an intermediate relationship liaison for the branch to educate, cultivate, and engage new and existing clients.

Maintaining regular and proactive contact with clients and serves as the initial main point of contact for questions and concerns.

Proactively following up with clients to attain feedback, guarantee their satisfaction and develop ideas to strengthen and promote services.

Assisting the Branch and its partners by building borrower and real estate broker relationships.

Developing meaningful relationships with customers to encourage trust and loyalty.

Performing ad hoc administrative support to the branch and realtor partners as needed.

Assisting the branch marketing team with networking marketing efforts.

Degree in a Business-Related Field

Self-motivated and able to manage time effectively

1-3 years of experience working in customer service environment

Strong relationship building skills

Industry training will be provided

PI174333815

Keywords: Family First Funding LLC, Hackensack , Relationship Liaison Associate, Other , Hackensack, New Jersey