Program Lead

Company: CEF Solutions Inc.
Location: Hackensack
Posted on: June 19, 2022

Job Description:

Company Description:

• 
  CEF Solutions Inc. is a Consulting Services, and Business Process Outsourcing (BPO) company specialized in providing program management solutions to manage BPO services.
• CEF's program managers work to minimize client burden for managing BPOs through excellent communication skills, process engineering/innovation, and proactive management
• CEF Solutions Inc. services some of the largest multinational companies in the world and is expanding quickly by delivering an unmatched end-to-end client experience.
  Job Description:
  • Streamline communication for clients and partners to enable business success
  • Respond and communicate promptly to all inquiries from clients and partners
  • Collaborate with various parties up to executive levels to define strategic scope / improve KPIs
  • Provide innovative solutions to overcome business challenges
  • Identify risks and proactively engage senior management to resolve
  • Build cooperative relationships with client and partners
  • Perform status tracking, efficiency analysis, resource allocation, data analysis, change log management, and overall process management support.
    LANGUAGE PROFICIENCY (Bilingual)Bilingual proficiency is not required, but preferred:
    • English: Excellent written and verbal communication skills
    • Korean: Intermediate written and verbal communication skills
      KNOWLEDGE, SKILLS, AND ABILITIES
      • Excellent Communication skills (Written & Verbal)
      • Data-driven individual with a keen analytical mindset
      • Exceptional organizational and multi-tasking skills
      • Ability to build and strengthen all interpersonal relationships with co-workers, clients, and partners
      • Driven to learn and absorb information at a rapid pace
      • Ability to be flexible and adapt to new situations and environments
      • Able to think creatively and present out-of-the-box solutions
      • Proficiency in Microsoft Office (Excel, Word, Power Point, Outlook)
        EXPERIENCE
        • Prior experience in program management, consulting, business analyst is a plus
          EDUCATION
          • Bachelor's degree
          • Preferred Majors: Business, Economics, Statistics, Psychology, and similar majors
            OTHER QUALIFICATIONS
            • Authorized to work in the US without any restrictions
            • No restrictions for an overseas business trip
            • Pass a background check
              BENEFITS/COMPENSATION
              • Health insurance including dental and vision
              • IRA
              • Life Insurance
              • Paid vacation

Keywords: CEF Solutions Inc., Hackensack , Program Lead, Other , Hackensack, New Jersey