Virtual Platinum Customer Care Professional
Company: AMERICAN EXPRESS
Location: Hackensack
Posted on: July 27, 2022
|
|
Job Description:
Platinum Customer Care Professional
Delivering extraordinary experiences to its customers and employees
every day
At American Express, we know that with the right backing, people
and businesses have the power to progress in incredible ways.
Whether we re supporting our customers financial confidence to move
ahead, taking commerce to new heights, or encouraging people to
explore the world, our colleagues are constantly redefining what s
possible - and we re proud to back each other every step of the
way. When you join , you become part of a diverse community of over
60,000 colleagues, all with a common goal to deliver an exceptional
customer experience every day. We back our colleagues with the
support they need to thrive, professionally and personally. That s
why we have Amex Flex, our enterprise working model that provides
greater flexibility to colleagues while ensuring we preserve the
important aspects of our unique in-person culture. Depending on
role and business needs, colleagues will either work onsite, in a
hybrid model (combination of in-office and virtual days) or fully
virtually.
American Express is one of the most respected (employer) brands
around the world. Our open, creative, and collaborative culture is
a big part of why we regularly win best workplace awards across the
globe. So if you re ready to take on a challenge and make an
impact, you owe it to yourself to launch or grow your career at
American Express.
Global Servicing Network:
Where developing relationships is the key to our success
Our mission is to give our Card Members and Merchants a level of
service that goes above and beyond their expectations every day. We
support you professionally and personally, and we have your back to
help you thrive.
Given the importance placed upon delivering extraordinary customer
care at American Express, we see it as essential to attract and
develop talented people by:
Help propel your team and its business partners to success
Here s just some of what you ll do in this role:
Are you ready for the challenge?
Minimum Requirements:
American Express will cover the connection cost and monthly fees
for dedicated telephone and Internet service from an American
Express approved provider in your area. The requirements are as
follows:
Additional Requirements:
Additional Compensation: position is eligible for a bonus, amount
is based on company and individual performance
Benefits:
Employment eligibility to work with American Express in the U.S. is
required as the company will not pursue visa sponsorship for this
position. American Express is an equal opportunity employer and
makes employment decisions without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin,
protected veteran status, disability status, age, or any other
status protected by law.
If the role you are applying for is designated as hybrid or onsite,
you will be required to demonstrate that you have completed your
primary COVID-19 vaccination series (i.e., 2 doses for
Moderna/Pfizer and 1 dose for J&J) in order to work in or visit
any of our offices. This requirement is subject to legally required
accommodations.
US Job Seekers/Employees - Click here to view the " EEO is the Law
" poster and supplement and the Pay Transparency Policy Statement
.
If the links do not work, please copy and paste the following URLs
in a new browser window: to access the three posters.
Keywords: AMERICAN EXPRESS, Hackensack , Virtual Platinum Customer Care Professional, Other , Hackensack, New Jersey
Click
here to apply!
|