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Intake Coordinator

Company: Hackensack University Medical Center
Location: Hackensack
Posted on: September 22, 2022

Job Description:

Overview The Intake Coordinator obtains vital statistics included in starting the entry process and organizing the initial database for the ICD patient chart. Responsibilities Schedules patient appointments in Cadence (patient scheduling module in EPIC). Answers phone calls from patients, physician's offices and other agencies and returns calls to same. Makes phone calls to patients' families at request of physician/clinician to obtain additional information, provide feedback and/or change appointment date/time as needed. Pulls charts for upcoming appointments and creates new charts for new patients as needed. Obtains and enters all needed information for insurance or triage. Educates and assists families with their individual insurance policies and procedures. Files and faxes documents. Adheres to the standards identified in the Medical Center's Organizational Competencies. Qualifications Education, Knowledge, Skills and Abilities Required: High school diploma or equivalent. Excellent phone skills. Excellent customer service skills. Excellent organizational skills. Knowledge in Microsoft Office (Word, Excel, Outlook) Education, Knowledge, Skills and Abilities Preferred: Bilingual (English/Spanish) Licenses and Certifications Required: Cadence certification required; new hires without Cadence certification must be eligible to attend internal training and obtain certification within 90 days of hire date. Our Network Hackensack Meridian Health (HMH) is a Mandatory COVID-19 and Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.

Keywords: Hackensack University Medical Center, Hackensack , Intake Coordinator, Other , Hackensack, New Jersey

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