Quality Improvement Specialist
Company: Hackensack Meridian Health
Location: Hackensack
Posted on: January 25, 2023
Job Description:
Description: How have YOU impacted someone's life today? At
Hackensack Meridian Health our teams are focused on changing the
lives of our patients by providing the highest level of care each
and every day. From our hospitals, rehab centers and occupational
health teams to our long-term care centers and at-home care
capabilities, our complete spectrum of services will allow you to
apply your skills in multiple settings while building your career,
all within New Jersey's premier healthcare system.
The Quality Improvement Specialist acts in conjunction with the
Regional Chief Quality & Safety Officer, HMH Vice President
Clinical & Nursing Quality, HMH Patient Safety Officer and local
Director of Patient Safety & Quality to provide leadership for
quality & safety improvement initiatives. The Quality Improvement
Specialist collaborates with HMH initiative-focused groups,
clinical transformation services and quality councils to achieve
transformational and sustainable outcome improvements using
project/program management, process and system mapping, reliability
science data driven strategies, evidence based best practices and
quality improvement strategies. These components, along with
knowledge and experience of front-line clinical operations, will
provide structure and oversight to improve quality and patient
safety. The identification, planning and execution of quality
improvement and safety projects are necessary in order to deliver
successful sustainable results and build a strong and sustainable
culture of safety & quality for patients and team members.
Responsibilties: A day in the life of a Quality Improvement
Specialist -at Hackensack Meridian Health includes:
- Facilitate and lead highly functioning teams organized around
quality & safety initiatives. Develop methods of engaging and
developing team members in the work of quality & safety initiatives
and improvement measures.
- Identify improvement priorities specific to each HMH
initiative-focused improvement work, clinical transformation
service, or quality council based on evidence based practice,
taking into consideration regulatory requirements and accrediting
agencies such as CMS, Pay for Performance, The State of New Jersey
Department of Health, and The Joint Commission.
- Bring safety and quality events, concerns and needs to local
morning safety huddle.
- Encourage event reporting and transparency related to events,
concerns, needs, processes to identify precursor and safety
events.
- Identify & implement data driven strategies to ensure team's
success.
- Utilize the Quality Scorecard to drive improvements by the HMH
initiative-focused improvement work, clinical transformation
service, or quality council.
- Provide expert knowledge, leadership and mentoring in patient
safety & quality initiatives utilizing safety and high reliability
science.
- Strategize with personnel at all levels to develop and
coordinate patient safety programs. Provide coaching and hands-on
support of quality and safety strategies.
- Create and maintain timely and thorough progress reports that
include key driver diagrams, run charts and PDSA testing
documentation.
- Develop metrics and report key quality &safety metrics to
accurately demonstrate improvement in safety & quality across the
medical center and network.
- Provide timely, actionable feedback and reports to clinical,
administrative and support staff on all safety & quality
initiatives.
- Analyze and investigate event reports related to assigned
clinical area.
- Ensure appropriate referral and follow up for events including
escalation for regulatory reporting.
- Increase transparency, reinforce high reliability and advance
the safety culture by participating in and facilitating safety
huddles, patient safety activities, just culture reinforcement and
shared learning.
- Facilitate the NPSF RCA-2 process as needed. Provide
leadership, guidance, support and direction resulting shared
learning within designated clinical areas and across the
institution and network.
- Advance the science of safety and quality improvement through
dissemination of methods, results and lessons learned from
improvement projects.
- Present improvement methods and results at local, national and
international forums.
- Monitor standards of practice to ensure compliance with codes
of internal and external regulatory and accrediting agencies
including: a. The Joint Commission b. NJS and Federal Codes (i.e.:
DOH, OSHA) c. Professional review organizations
- Effective trend analysis of performance data with comparison
over time to internal and external benchmarks to identify
improvement opportunities, and progress.
- Coordinate and mentor team members in quality projects.
Coordinate and assist the performance improvement work of the unit
councils.
- Attend root cause analysis meetings as specific to HMH
initiative-focused group, clinical transformation service, or
quality council focus area.
- Direct patient and team member safety by identification of
actual or potential safety issues.
- Advance & enhance professional growth and development through
seminars, workshops and professional networking opportunities to
maintain and extend expertise.
- Adhere to the standards identified in the Hackensack Meridian
Health's organizational competencies.
Qualifications: Education, Knowledge, Skills and Abilities
Required:
- Bachelor's degree in healthcare or health science.
- 5 years of experience in health care.
- Proficiency in the use of computer applications and software
including Outlook, Word, Power Point, Excel.
- Excellent written and oral communication skills with ability to
present to various levels within the organization.
Education, Knowledge, Skills and Abilities Preferred:
- Master's degree and/or professional degree and
certification.
- Performance improvement experience.
- Experience in statistics or clinical research.
- Understanding of The Joint Commission and regulatory
standards.
Licenses and Certifications Preferred:
- Certified Professional in Patient Safety. If you feel that the
above description speaks directly to your strengths and
capabilities, then please apply today!
Keywords: Hackensack Meridian Health, Hackensack , Quality Improvement Specialist, Other , Hackensack, New Jersey
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