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Service Desk Coordinator

Company: Paul Mitchell Schools
Location: Hackensack
Posted on: May 25, 2023

Job Description:

Parisian Beauty Academy Paul Mitchell Partner School is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever.

Service Desk Coordinator Role

The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

What We Are Looking For

The ideal candidate will have successful previous sales experience, as well as experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.

Skills/Competencies Required:

  • Experience in guest service
  • Excellent organization and communication skills
  • Skills in basic computer applications (e.g. word, excel, office 365)
  • Solid work history with verifiable references
  • Passion for the beauty industry, salon/spa experience a plus
  • Honesty and professionalism
  • Previous cash management and balancing cash drawers experience
  • Inventory experience
  • Part Time / Full Time options available, flexible scheduling with some evenings required (Monday - Friday)
  • Experience in Meevo 2 POS system a plus (will train)
  • Experience in handling high volume phone calls preferred
  • BiLingual a plus (not required)
    Parisian Beauty Academy Paul Mitchell Partner School is an equal opportunity employer.

    email resume to: tarar@parisian.paulmitchell.edu

Keywords: Paul Mitchell Schools, Hackensack , Service Desk Coordinator, Other , Hackensack, New Jersey

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