HackensackRecruiter Since 2001
the smart solution for Hackensack jobs

Virtual Customer Care Specialist

Company: MJOL
Location: Hackensack
Posted on: August 28, 2019

Job Description:

This position is with Mommy Jobs Online, so please visit www.mommyjobsonline.com to apply and get registered on our site directly! Were a natural health company that sells supplements and nutrition programs online. And were currently looking for an A-player to join our team and help assist our AMAZING customers. Ill share the details of the position in a moment. First, a bit about our ideal candidate (please read every word the follows). In a nutshell, its someone who has worked in " or is currently working in " a virtual position (i.e. highly self-disciplined and can get the job done with minimal supervision). Furthermore, the ideal candidate is Reliable. Im talking about very reliable. Not the, This usually doesnt happen, but it happened again type. Were a small team and everyone must pull their weight. That means showing up every day and on time " no exceptions (save for a major emergency). A natural with people (i.e. very personable and someone who easily makes conversation " even with a perfect stranger). Furthermore, its someone who loves talking to and helping customers. Experienced and comfortable with taking incoming calls/making outgoing calls. Patient, kind, and courteous. The words, please and thank you should be your go-to words when communicating with a customer. Happy to perform repetitive tasks and answering the same core group of questions day-in and day-out. Is fairly tech-savvy. Nothing advanced but you must know your way around Email clients, Microsoft Office, and apps like Skype. Fast at typing (at least 50 WPM). Highly organized, and can multi-task with ease. The ideal candidate likely works off checklists and makes sure repetitive tasks are completed with pinpoint accuracy. Detail orientated. Glossing over things just wont do. In fact, try this. At the bottom of this ad youll find a link to an application. When youre done reading the entire ad (and only then) click through and fill it out. The last section asks you to provide additional comments or feedback. Go ahead and write the name of your favorite song in there. Cool and relaxed but always pushing to get things done. Its important that you take responsibility and your main focus is always delivering results. Does all of the above describe you? Great, then keep reading for the job description The main components of the work would be: Responding to every one of our customers inquiries via telephone and email (online ticketing system) in a timely fashion. Typical scenarios include tracking lost packages, helping people log on to our website, issuing instructions for returns, and answering basic health questions after learning our products inside and out. Making sure every customer is fully satisfied with the proposed resolution you put forth. And above all, keeping your cool and remaining professional when conflicts inevitably arise. If you dont have thick skin, this position is probably not for you. Heres why The overwhelming majority of our customers are a pleasure to deal with. But on occasion, you will interface with someone that is irate, or rarely, even hostile. Whether justifiably so, or not, it is your duty to make things right and turn them into a raving fan. Processing credits for customers who choose to return items. Communicating with our fulfilment team to identify and correct mistakes with shipments. As well as several other administrative/web-based tasks related to customer care This is a full-time, work from home position. Currently, we have an opening for 8 am. " 5 pm. EST and 2-8 p.m. EST, Monday through Friday. Weekend hours are also an option. We offer a full health benefits package (includes dental and vision), paid sick time off and performance bonuses. Pay: $15.00 per hour / DOE To Become An Agent Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLJenniferS when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: MJOL, Hackensack , Virtual Customer Care Specialist, Other , Hackensack, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Benefits Specialist
Description: Seeking upbeat and motivated individuals to join our award winning team. This is a solid company
Company: TQS
Location: West Babylon
Posted on: 09/16/2019

SC Strategy Associate Manager-Network Strategy/Inventory Optimization
Description: Job Description Auto req ID: 182110BR Job Description The PBNA Supply Chain is responsible for producing amp distributing nearly 2 Billion cases of product through a network of 60 plants and 400 (more...)
Company: PepsiCo
Location: White Plains
Posted on: 09/16/2019

Data Entry
Description: Mommy Jobs Online mommyjobsonline.com is now seeking Data Entry Agents to join our team We perform forensic quality laboratory analysis for drugs and alcohol to prevent substance abuse in the workplace.
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 09/16/2019


Law Enforcement Transcriber - Crimes Against Youth
Description: Mommy Jobs Online is recruiting individuals who can transcribe audio content of criminal investigations. We are looking for a dedicated pool of contractors who can consistently complete 40-60 audio minutes (more...)
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 09/16/2019

Freelance Job Promoter
Description: Mommy Jobs Online is now recruiting Freelance Job Promoters to work remotely. Great opportunity for the perfect person that has a home office setup to work remotely. At Mommy Jobs Online our qualified (more...)
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 09/16/2019

Virtual Recruiter
Description: You will recruit remote contractors that are seeking transcription, medical coding, clerical, data entry or customer service remote job positions to our remote job board. A candidate recruit is someone (more...)
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 09/16/2019

Work at home opportunity - PT/FT
Description: We are experiencing phenomenal growth within our Healthcare team. Now actively interviewing
Company: Career Division
Location: West Babylon
Posted on: 09/16/2019

Virtual Recruiter - (Remote)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 09/16/2019

Customer Solutions Tech Support
Description: You will be provided the equipment computer and accessories to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and (more...)
Company: MJOL
Location: West Babylon
Posted on: 09/16/2019

Data Entry Operator - NOW HIRING - Work at home
Description: Data Entry Operator This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly We are seeking data entry operators
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 09/16/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Hackensack RSS job feeds