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IT Help Desk Technician

Company: Fawkes Idm
Location: Hackensack
Posted on: January 12, 2022

Job Description:

A national law firm with offices in Hackensack, NJ is seeking a qualified Help Desk Technician for their New Jersey Office. This person will be responsible for supporting over 250 users across multiple offices. The successful candidate will have expereince within a team environment, and experience supporting users in a law firm or professional services environment.

Responsibilities:

  • Work schedule will be Monday through Friday 8:30 a.m. 4:30 p.m.
  • Providing hardware and software technical assistance to the Firms users.
  • Troubleshooting, support and provide general assistance to senior technical staff.
  • Setup video conferences to other Firm offices as well as outside entities as requested.
  • Maintain inventory of Firm technical equipment and supplies.

    This is a permanent direct hire opportunity. Interested candidates should apply directly to the job posting.

    Requirements

    Must haves:
    • Bachlor's degree or comparable experience preferred
    • 3+ years of experience providing user support within a professional environment.
    • Experience providing support and assistance to both hardware and software applications
    • Experience within a MS Office 2010 environment, with strong working knowledge of Outlook and Word.
    • Experience providing support to smartphones and other mobile devices
    • Experience with Legal specific software such Filesite, Worksite, Workshare, etc preferredby Jobble

Keywords: Fawkes Idm, Hackensack , IT Help Desk Technician, Professions , Hackensack, New Jersey

Click here to apply!

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