Staff Customer Operations Analyst

Company: ZT Systems
Location: Saddle Brook
Posted on: September 10, 2023

Job Description:

About The RoleThe Customer Operations team coordinates efforts among all internal groups to ensure we are aligned with our customer's needs and can deliver on our commitments with the highest level of integrity. The role requires strong data analysis and problem-solving skills as well as a creative and inquisitive nature to identify opportunities and address challenges in a professional and confident manner, along with championing new processes and inspiring other improvements.

What You Will Do

• Demonstrate ability to achieve results in demand and supply activities
• Accountable for supply and demand activities for multiple components, ensuring that performance (inventory, cost, etc.) meets the overall business needs
• Strong ability to leverage systems (SAP preferred) and data to influence decisions
• Coordinate with procurement managers to drive improvements and ensure continuity of supply for customer projects
• Analyze business patterns and changes to formulate potential recommendations
• Collaborate with key stakeholders to support customer allocations and priorities
• Identify/recognize problems from various perspectives (cross-org) in order to understand implications and propose solutions.
• Collaborate with others to solve complex problems
• Plan and track all inventory to mitigate aging, risk and excessWhat You Bring
  • Bachelor's degree in related field required, advanced degree preferred
  • 6-8+ years of relevant experience in Business, Supply Chain Management, Data Analytics and Data Systems or equivalent field
  • Detail-oriented and organized
  • Drive for results and high quality of work
  • Presentation and communication skills
  • Problem-solving skills
  • Extremely strong spreadsheet, modeling and visualization skills
  • Ability to adjust priorities quickly in a fast-changing environment About ZT Systems At ZT Systems, you'll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a face-paced environment that's challenging, rewarding, and career-defining.A culture built around our values we work hard and think fast. We view challenges as opportunities-to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today-and transforming the future of tomorrow.Join ZT Systems and help us build technology infrastructure that connects the world. What We Offer When you join ZT, you'll enjoy a range of world-class, inclusive employee benefits designed to grow with you and our company. From competitive compensation to 401K matching to comprehensive health & wellness programs and tuition reimbursement, ZT Systems offers industry leading benefits packages for eligible employees designed to help you get the most out of life.ZT Group Int'l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Keywords: ZT Systems, Hackensack , Staff Customer Operations Analyst, Professions , Saddle Brook, New Jersey