DESKTOP SUPPORT TECHNICIAN
Company: GTN Technical Staffing and Consulting
Location: Hackensack
Posted on: September 24, 2024
Job Description:
Responsibilities:
- Manage the installation and maintenance of hardware and
software including personal workstations, printers, mobile devices,
and infrastructure devices, etc.
- Test, plan and supervise the deployment of new operating system
releases, vendor patches, commercial software releases, and public
domain software.
- Performs trouble shooting, parts replacement, system upgrades,
and basic deployments & repair on assets.
- Imaging devices, including desktops, laptops, and other devices
as needed.
- Install, configure, troubleshoot infrastructure -
server/network devices.
- Handle IT shipping/receiving and dispatch of devices to
users.
- Track hardware inventory, handle any issues and find
resolutions for users.
- Handle tickets in ServiceNow in a timely manner.
- Assist in resolving technical escalations that arise during
service delivery.
- Be highly adaptable and a self-starter.
- Work well with different types of management styles.
Keywords: GTN Technical Staffing and Consulting, Hackensack , DESKTOP SUPPORT TECHNICIAN, Professions , Hackensack, New Jersey
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