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Customer Service Representative

Company: Center for Real Estate Education
Location: Hackensack
Posted on: November 21, 2022

Job Description:

A local professional school is searching for a part time Education Customer Service Representative, as part of our Student Customer Care Team.

This position will be very hands on with our students. And responsibilities will include, but are not limited to:

* Answering phone inquiries
* Databasing and entering students into various systems
* Responding to emails, chats, and texts
* Onboarding new students
* Speaking to online classes
* Moderating some in-person evening classes.
* Other projects as they arise

Working with the Senior Education Customer Service Representative and Director to assure that students are comfortable attending class, are meeting goals, and have their questions or concerns answered.

We are looking for someone who is very comfortable on the phone and is a people person. We are known for our supportive and attentive staff.

Must be reliable and a team player - Everyone is extremely important in our organization and your teammates are counting on you.

You must have a working knowledge of MS Office, Google Business Suite and be adept to picking up new online programs.

Past experience in a high paced, high phone volume customer service environment is a plus.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:
* Employee discount
* Paid training
* Tuition reimbursement
Schedule:
* 8 hour shift
* Day shift
* Evening shift

Ability to commute/relocate:
* Hackensack, NJ: Reliably commute or planning to relocate before starting work (Required)

Education:
* High school or equivalent (Preferred)

Work Location: One location%58047475%

Keywords: Center for Real Estate Education, Hackensack , Customer Service Representative, Sales , Hackensack, New Jersey

Click here to apply!

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