Insurance Customer Service Representative

Company: Allstate Insurance Agency - Melissa Vackner
Location: Babylon
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: 401(k) matching Bonus based on performance Competitive salary Paid time off Parental leave Signing bonus Training & development The Vackner Agency is an award-winning, high-growth Allstate agency located in Babylon, NY. We are looking for licensed insurance professionals who take pride in delivering exceptional service while driving meaningful growth. This is not a sit back and service role. We are building something special and were looking for team members who want to grow with us. If you thrive in a fast-paced office, enjoy building real client relationships, and want to be part of a respected agency expanding into the multifamily and commercial space, this opportunity is for you. What Youll Do Deliver concierge-level customer service through in-office and phone interactions Guide clients through coverage reviews, policy changes, and claims support Identify coverage gaps and proactively recommend tailored solutions Present and close personal lines policies including Auto, Home, and Renters Maintain compliance, documentation, and accurate records within agency systems Contribute to a team culture built on accountability, performance, and integrity What Were Looking For Active NY Property & Casualty License (required) Strong communicator who builds trust naturally Sales-driven mindset with a service-first approach Organized, detail-oriented, and comfortable in a structured office environment Spanish speaking is a plus Why The Vackner Agency? We are not just another insurance office. We are a top-performing Allstate agency known for professionalism, growth, and strong leadership. Our team operates with clear expectations, strong systems, and a commitment to excellence. If you are looking for a long-term career with real opportunity not just a job we would love to meet you.

Keywords: Allstate Insurance Agency - Melissa Vackner, Hackensack , Insurance Customer Service Representative, Sales , Babylon, New Jersey